Hoteles de 5 Estrellas en Retiro, Madrid

Muy agradable, personal muy amigable y atento, lo unico que extrañamos es desayunar en la terraza porque todos los dias nos dijeron que no habia servicio porque estana ocupado por otros eventos, esto nos decepciono un poco,

mencionado anteriormente

Location was excellent. The concierge service was superb.

No bath in the room

Todo extraordinario , de los mejores hoteles del mundo

Todo me gustó, no hubo nada criticable

Ubicación, instalaciones, servicio. Un hotel espectacular que mantiene la tradición de ser un Ritz, con una sofisticada decoración. Pocos hoteles pueden ofrecer lo que este hotel entrega. Es una experiencia!

La exclusividad, el confort, el lujo, la calidad, la amabilidad, la comida, el detalle…. Un top dentro de los top!!

Quizá se deberían esforzar un poco en ajustar las tarifas

Gran hotel, elegante, sofisticado en el centro de Madrid!!

The room , bar , spa , brunch , service ..all top .

Everything- but a special mention does to the service which was exceptional. Alejandro was great, we felt really looked after. The concierge team made the impossible happen by getting us a booking in a restaurant that was fully booked. Nothing was too big or small a task for them. Will be back, best hotel in Madrid for sure. Amazing almond cake- don’t miss it!

The cleaning staff cracked a cpap machine we have, it still worked and we didn’t make a formal complaint. Mistakes happen but would have been nice if they owned up to it before I noticed.

Es muy lindo y bien mantenido. Ubicación excelente

Nada

Buena ubicación, amabilidad de las personas en general, muy buena.

All aspects of the service in the hotel were excellent. In particular, the breakfast food was excellent and the service was excellent.

The WiFi was a bit patchy, and the room we were allocated, although very spacious, did not have much natural light and was therefore dark. The bed was also a bit soft.

It is exactly how i thought it would be. I took photos to write a review and i really loved the quality of service, the breakfast had all i needed, also the spanish potato omlette, their walnuts were really good quality and delicious. I eat walnuts almost everymorning and i also buy very good quality ones, however theirs was very tasty. Their cheese was fresh and also very good quality. Everything was very good quality. The servicec the staff. I had read so many reviews about so many hotels, my regular hotel was full so it was impossible to choose, i was afraid of AC’s bot working or not...

La ubicación es excelente, el hotel es muy acogedor . La habitación era muy espaciosa y cómoda.

La habitación si bien era un piso superior tenia una ventanilla muy chica al ser lo que supongo seria el altillo. Si bien era muy cómoda me imaginaba una habitación con mas luz y una vista hacia el parque pero esta habitación no la tenia. El desayuno estaba bien pero me esperaba algo mas.

El personal, la ubicación y las vistas. Recién reformado

No tiene gym

The hotel design, the breakfast and the bar. The hotel is perfectly situated in the heart of the best neighborhood of Madrid, facing the biggest park Retiro, which allowed us to have a walk every morning.

Beautiful buildings, comfortable sheets and pillows, and lovely staff.

Nothing! 10/10 stay.